Lpk77 Privacy Policy – Malaysian User Data Protection

1 Introduction

Lpk77 ("we", "Platform") respects the privacy of every user who uses our services. This Privacy Policy ("Policy") explains in detail the types of personal data we collect, the purposes for which it is used, how we protect it, and the rights you hold in relation to that data.

This policy applies to all users of the lpk77 platform, including visitors browsing the website, registered members, and any individual who interacts with our services through any digital channel. By using the lpk77 platform, you agree to the data processing practices described in this Policy.

Lpk77 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We are appointed as a responsible data controller and are committed to protecting your privacy rights in every aspect of platform operations.

2 Personal Data We Collect

Lpk77 only collects data necessary for legitimate and stated purposes. The following are the types of data we may collect:

Data Category	Example Information	Collection Method
Identification Data	Full name, date of birth, identification card number	Account registration, KYC process
Contact Data	Email address, phone number, residential address	Account registration, profile updates
Financial Data	Bank account number, transaction records, deposit and withdrawal history	Payment processing, KYC verification
Technical Data	IP address, device type, web browser, operating system	Automatically collected during platform use
Behavioural Data	Gaming history, login frequency, betting habits	Automatically collected during platform use
Communication Data	Customer support chat records, feedback, and complaints	Interactions with the support team

3 How We Use Your Data

Lpk77 uses your personal data solely for legitimate purposes related to the provision of platform services. The primary purposes of use are as follows:

• Account Management — Creates, verifies, and securely maintains your user account.
• Transaction Processing — Processes deposits, withdrawals, and any financial transactions associated with your account.
• Legal Compliance — Fulfils KYC (Know Your Customer) and AML (Anti-Money Laundering) obligations required by regulatory authorities.
• Platform Security — Detects and prevents fraud, multi-account usage, and any suspicious activity.
• Customer Support — Enables our support team to provide accurate and relevant assistance when you reach out.
• Responsible Gaming — Monitors gaming behaviour to identify users who may need support or early intervention.
• Platform Improvement — Analyses aggregated usage data to improve user experience and platform performance.
• Service Communications — Sends important notifications related to your account, transactions, and policy updates.

We do not use your data for automated decision-making that significantly affects your rights without human review. Any decisions related to account suspension or termination involve review by our team.

4 Data Sharing and Disclosure

Lpk77 does not sell or trade your personal data to any third party for marketing or commercial purposes. However, there are limited situations where we need to share your data with certain parties for platform operations:

• Payment Service Providers — FPX, Touch 'n Go, Boost, GrabPay, Visa, and Mastercard providers require certain transaction data to process your payments securely.
• Game Providers — Third-party game providers supplying slots and games within our platform may receive the technical data required to run those games.
• Legal Authorities — lpk77 will disclose the necessary data to competent authorities when ordered by a court or lawful law enforcement body.
• Auditors and Professional Advisors — Independent auditors and legal advisors bound by professional confidentiality obligations may access limited data for compliance purposes.
• Business Transfer — In the event of a merger, acquisition, or asset sale, user data may be transferred to the receiving entity subject to an equivalent Privacy Policy.

All third parties receiving data from lpk77 are required to comply with data protection standards equal to or higher than those we apply ourselves.

5 Cookies and Tracking Technologies

Lpk77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help the platform recognise you during sessions and repeat visits.

Types of cookies we use:

• Essential Cookies — Required for core platform functions such as login sessions and security. These cookies cannot be disabled.
• Performance Cookies — Collects statistical data on how users interact with the platform to help us improve our services.
• Functional Cookies — Saves your preferences such as language and display settings to deliver a more personalised experience.
• Analytics Cookies — Helps us understand overall platform usage patterns through aggregated, non-identifiable data.

You can manage cookie settings through your web browser at any time. Please note that disabling certain cookies may affect platform functionality. For more information on managing cookies in your browser, refer to your browser's help section.

6 Data Storage and Security

Lpk77 takes comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or disclosure. Our key security measures include:

• 256-bit SSL/TLS encryption for all transmitted data.
• Encryption of data at rest using AES-256 standards.
• Strict role-based access control for internal staff.
• Two-factor authentication (2FA) for administrative system access.
• Continuous 24/7 security monitoring by our technical team.
• Periodic security testing and audits by independent third parties.

Your personal data is retained for as long as your account is active and for the period required by law following account closure. Generally, financial transaction records are kept for seven years in line with Malaysian legal requirements, while other data is retained for five years after account closure unless otherwise required by law.

7 Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold about you:

To exercise any of the rights above, contact our support team via in-platform live chat or email at [email protected]. We will process your request within 30 days of receipt. If the request is complex or involves a large volume of data, this period may be extended with prior notification to you.

8 Children's Data Protection

Lpk77 is a platform restricted to users aged 18 and above. We do not knowingly collect, store, or process personal data of individuals under the age of 18. Should we discover that a child's data has been collected without our knowledge, that data will be deleted immediately and the relevant account will be terminated.

Parents or guardians who have reason to believe their child has registered with or provided data to lpk77 without consent should contact us immediately through the support channels provided. We will take prompt action to address the situation.

9 Amendments to the Privacy Policy

Lpk77 reserves the right to update or amend this Privacy Policy at any time in accordance with changes in law, industry practices, or platform operational requirements. When significant amendments occur, we will notify you via:

• Email notification sent to the address registered on your account.
• In-platform notification upon your next login.
• Update the "Updated" date displayed at the top of this document.

Continued use of the platform after the effective date of any amendment constitutes acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account and request data deletion before the effective date.

10 Contact Our Data Protection Officer

Lpk77 has appointed a Data Protection Officer responsible for ensuring compliance with this Privacy Policy and applicable data protection laws. If you have any questions, concerns, or complaints regarding privacy, please contact us via: